Legal
Privacy Policy
Last updated: June 2026
RoamEscape ("we", "our", or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.
Information we collect
When you use RoamEscape, we may collect the following:
- Account information — your email address and display name when you create an account
- Profile information — your chosen username and profile picture if you add one
- Game progress — which games you've played, your progress, completion times, and hints used
- Purchase information — records of games you've purchased through the App Store or Google Play
- Device information — basic device and platform information to ensure the app works correctly
How we use your information
We use the information we collect to:
- Provide and improve the RoamEscape app and its features
- Save your game progress so you can pick up where you left off
- Verify purchases and grant access to purchased games
- Display your profile information within the app
- Respond to support requests or enquiries
We do not sell your personal information to third parties.
Data storage
Your data is stored securely using Supabase, a third-party database provider. Data is stored on servers located in accordance with Supabase's infrastructure. You can review Supabase's privacy practices at supabase.com/privacy.
In-app purchases
Purchases made within RoamEscape are processed by Apple (App Store) or Google (Google Play). We do not collect or store your payment details. Please refer to Apple's or Google's privacy policies for information on how they handle payment data.
Profile pictures
If you choose to upload a profile picture, it is stored in our secure cloud storage. Your profile picture is only visible to you within the app and is not shared publicly.
Children's privacy
RoamEscape is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
Your rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Withdraw consent at any time by deleting your account
To exercise any of these rights, please contact us at the address below.
Changes to this policy
We may update this privacy policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us at: